Returns & Exchanges
At Outdoor Decor, we want you to be completely satisfied with your purchase of our premium exterior furnishings and garden accents. If your selection isn't the perfect fit for your home, we offer a hassle-free 30-day return window for all items in their original condition.
Initiate Your Request
Log into your account portal or use our guest order lookup tool to select the items you wish to return and receive a unique Return Authorization number.
Prepare the Package
Carefully pack your items in their original protective packaging to prevent damage during transit, ensuring all assembly hardware and instruction manuals are included.
Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our warehouse team inspects the returned goods for quality assurance, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing